Frequently Asked Questions
We prefer to invoice clients to then make payment by BACS or cheque, however we can also provide secure payment links for card payments.
Events are to be paid for (or have a purchase order in place) at least five working days before the first start date of any hire, unless other invoicing arrangements have been specifically agreed. On completion of the event, an additional or updated invoice may include any agreed additions.
We offer a 25% price reduction on full day bookings for registered charities and DWP contract-holders.
We would be happy for you to visit and view our rooms if you’re interested in hiring from us. Please contact us in advance to arrange a date/time that suits and when rooms are available for you to view.
Cancellation of Bookings of up to 3 days in duration
Cancellation of Bookings between 4 and 10 days in duration
Cancellation of more than 10 days in duration
For Bookings confirmed within any chargeable period as stated above, we allow a 24-hour grace period during which you can cancel your Booking with no charges. After this the Booking will become chargeable and standard cancellation terms will apply.
We signpost events from the entry door to allocated rooms to help everyone gets settled in the right place. Directions can also be provided on arrival by friendly and available on-site staff.
Rooms are normally accessible between 08:30 – 17:30. Access outside of these times should be agreed in advance and may be subject to an additional charge of 15% of the daily room hire cost.
If you wish to drop any equipment or materials off at the venue in advance of your booking, please get in touch with us.
Absolutely! All training and breakout rooms are accessible for wheelchair users, whilst wheelchair accessible toilets are installed across all floors. Please use the wheelchair lift on the right hand entrance when arriving at the building.
We are based within The Pentagon Centre which is located at 36 Washington Street, just across the road from the Argyle Street Marriot hotel and Anderston Train Station.
There are ground-level, open-air car parks directly on both sides of us at 88 Washington Street (£8 per day) and The Hallmark Hotel (£12 per day).
Parking is also available for £3.50 per day (in cash) at Elliot Street car park, a 7 minute walk from our premises.
We recommend searching G3 8AZ on Parkopedia for a full list.
Contact us directly to arrange for private bicycle parking.
We are less than a two minute walk away from both the Glasgow Marriot Hotel and the Clyde Hotel – perfect for travelling trainers.
For bus travellers we recommend taking number 204, 205, 206, 214, 215 or 216 and stopping at the nearby Best Western Argyle or Marriot Hotels. Plan your journey using Google Maps or use our postcode (G3 8AZ) on the following site.
We recommend arriving from Anderston station – we are located diagonally across the road. We are also around a 10 minute walk from Central Station, a similar time from Charing Cross, and a 19 minute walk from Glasgow Queen Street Station.
All our laptops have Windows, MS Edge and Google Chrome with Microsoft 365 or Microsoft Office. If you need anything else of your own added, please let us know.
We offer 30 minutes of free software setup by our team for your training courses. Just provide us the secure installation links beforehand. For more advanced installs, a quote can be provided or you are welcome to install software on the day using the internet or USB.
At 500MB upload and download speeds, our direct fibre connections provide some of the fastest internet speeds in the whole of Glasgow. We also have a backup 100MB connection and can provide wired Ethernet connections on request.
Glasgow Training Rooms is a venue and does not offer training courses. However, our sister company etopiatraining.co.uk provides online and in-person IT training courses in Glasgow.
We’d love to hear from you and answer any questions. Call or email us today.
+ 0141 730 0026
enquiries@glasgowtrainingrooms.co.uk
TERMS AND CONDITIONS:
Offer can only be used once, by organisations or individuals who have not previously purchased with us. 20% discount applies solely to room price, and does not include teas and coffees, lunches, or equipment such as IT and flip-charts. Offer does not apply to DDR rate, and cannot be applied on top of charity or half day rates. Offer cannot be used in conjunction with any other promotions or discounts. Standard booking and cancellation policies apply.
Fill in the form below to get in touch with any questions or booking requests.
